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Design Software

How to organise a successful digital workshop

Although digital workshops and events have been known in the past, it was the global pandemic that accelerated their popularity among companies and corporations. As more and more people started working from home, organizations had to find ways to make people collaborate effectively despite the distance between them.

Aside from virtual meetings and planning sessions, digital workshops are by far one of the most productive collaboration methods, used both in-house and while working with external clients.

As virtual workshops can bring a significant value to an organization, we want to share our tips on how to run them successfully.

From this article, you will learn about:

Check out also: Identifying the best digital investments: Use Cases

First things first – what is a digital workshop?

The term ‘digital workshop’ refers to an event that takes place virtually with a group of participants discussing specific topics and interacting with each other, the host, and program content. Compared with in-person conferences or trainings, online workshops usually focus on topics in greater depth. As a result, topics can be viewed more objectively, and the host and participants are encouraged to interact more.

Reasons for hosting a workshop online

There are many reasons for hosting digital workshops. Below we share some of them:

  • Online presentations, workshops, and training sessions are increasingly popular in an increasingly globalized world.
  • By arranging a workshop online, you can save a lot of money. The reason for this is that many of the costs (e.g. accommodation, treats, workshop materials) are not necessary.
  • Workshop members from different sites can work efficiently together in a distributed environment.
  • The ability to proceed with workshops or meetings despite difficult circumstances, such as staff illness, travel bans, and environmental concerns.

What obstacles you might encounter while preparing a virtual workshop and how to overcome them?

Before organising a digital workshop, it is important to consider the following:

First of all, a digital workshop should first be designed to engage participants and create a trusting environment.

To achieve this, you may want to establish some rules before the workshop (e.g. that each participant should have a camera on, say something about themselves beforehand etc.). Additionally, everyone should feel safe and comfortable to initiate a conversation. This is why asking short questions that are easy to answer and checking up on the participants is vital.

Secondly, you need to look for tools that fit the needs of the workshop.

Some of the most popular online meeting tools include Zoom, Google Hangouts, and Teams. A good idea is to mix different working methods during the workshop. Consider using sticky notes, dividing participants into smaller groups, ways to answer the potential questions that might arise etc. To facilitate a successful digital workshop, it is recommended that you use tools for:

  • Note-taking
  • Screen sharing
  • File transfers
  • Chatting
  • Voting

Something to highlight is that as a workshop facilitator, you should feel like you have control and understanding of the tools you are using.

Ideation. Gaining advantage with the ideas of the Espeo Consulting team

What about the participants’ attention during digital workshops?

Generally speaking, it is good to prepare a script that identifies each step of the digital workshop (and the tool to utilize a particular step). Then, it is crucial to make sure that everyone is aware of those steps.

Moreover, it is worth testing both the script and the tools before the workshop takes place. Well-chosen tools as well as engaging workshop script should be able to hold people’s focus and attention during the whole virtual workshop. A good idea is to have a plan that consists of short video calls and smaller interventions. By doing so, participants in the workshop will remain more focused.

Lastly, set clear expectations for the digital workshop you are facilitating.

Having clear goals in mind is a must when organising a successful digital workshop. This way, you and the rest of the workshop members are involved in the process and know exactly what you want to accomplish. This step is achievable with a proper structure and preparation.

Successful digital workshop with Laboratorium Marzeń

Recently, we have conducted a successful product design workshop with a Polish foundation called Laboratorium Marzeń. The foundation focuses on helping families with premature infants and children who require special attention.

They had an idea for a mobile app that would help parents with navigation of their kids’ development and day-to-day lives.

We decided to utilize our experience and expertise in UX to help the foundation design the app in a way that focused on the actual needs of potential users and their struggles.

“We started working on our application with a vision of what needs it should respond to but we had no idea how to go about it. The workshop with Mr. Maciej from Espeo Software was an amazing journey that took us from the initial idea of ​​the application to a real prototype, which exceeded our wildest expectations. Professionalism, creativity, commitment and a focus on the needs of potential users at every stage of the cooperation were the characteristics that we valued the most at Espeo.”

Jolanta Uchman, Co-Founder of Laboratorium Marzeń foundation

You can read more about the structure and the course of the workshop here.

Would you like to organize a product design workshop for your business? Use the contact form below and we will come back to you to discuss the details.

Categories
Entrepreneurship Finance Software

Before You Start Outsourcing Software Development [Checklist]

What questions should I ask my potential software outsourcing partner? How do I evaluate an outsource development team? How should we setup the work with an IT outsourcing company? If we had a dollar for every time we came across such a question!

In fact, all these have been taken verbatim from one our fave platforms, Quora. And all of them have a common denominator. The fear that outsourcing might turn out to be a terrible experience if you don’t ask the right questions first. Well, you’ve come to the right place. Because we’ve put together a checklist guaranteed to help you out.

Before You Start Outsourcing Software Development (Checklist)

How do we know these are the right software outsourcing questions to ask?

We’ve been in the IT business for 13 years now, and we’ve been a nearshoring partner, a local partner, and an outsourcing vendor. We know the theory, and we’ve done the practice. We’ve worked with and had hours of conversations with people who were just as concerned as you are right now. These are the questions we’ve been asked. To be honest, these are the questions we want to be asked! The requirements are important to us too. It goes both ways – that way we both know if we’re a good match.

So, this is what we’ve come up with. Before you start a software outsourcing partnership, check the guys out… thoroughly.

Download the ebook and ready to print checklist.

And now to you – is there anything you’d add? Any particularly bad software outsourcing experiences that made you rethink your choices? We’d love to know!

PS. If you’re already thinking one step ahead, check out our resources: such as on improving communication with a remote team.
 

Ready to build your next project with us? Let us know here and start your journey towards a successful digital product!
Categories
Design Healthcare Software Technology

Caring for premature babies and infants who require special attention: mobile app for a daily development navigation

Laboratorium Marzeń is a non-profit organization based in Poznań, Poland founded by Jolanta Uchman and Jolanta Żółkiewska. Together, they focus on helping families with premature infants and children who require special attention.

So far, Laboratorium Marzeń used e-books and events to promote their organization’s activities. Nevertheless, they had an idea for a mobile app that would help parents with navigation of their kids’ development and day-to-day lives.

With our experience and expertise in UX, we decided to take their idea and turn it into a reality as a pro bono project. For this reason, we helped the foundation with designing the app with a strong focus on the actual needs of the potential users and the struggles that they go through.

From this article you will learn:

Laboratorium Marzeń - Caring for premature babies: mobile app for daily development navigation

Laboratorium Marzeń – taking a step back from the mobile app specification

A long list of specifications and modules were provided by Laboratorium Marzeń. To figure out which features would be the most impactful, we decided to step back and focus on the needs of the possible users. The following steps helped us achieve that:

  1. Firstly, we conducted two interviews with parents and one with a specialist in the field – Jolanta Uchman.
  2. Secondly, we organised a mini Google Design Sprint workshop in which. Jolanta Uchman and Joanna Żółkiewska were the participants.
  3. Thirdly, we created a very interactive prototype of the app.
  4. At the end, we conducted two usability tests of the prototype.

How product design workshop helped us focus our ideas on UX

Because of the current situation, we hosted the UX workshop online. Thanks to the use of proper methodology, we managed to get the most out of the three hours that we had planned for the meeting.

Summary of user interviews10 min
Comparable problem15 min
“How Might We” and affinity mapping10 min
Current Experience Mapping15 min
Break10 min
User Journey Mapping15 min
Importance/Difficulty Matrix15 min
Solution Sketch20-30 min
Sprint methods used during the workshop


To begin the process, we analysed the interviews with parents of a premature child and a child with a Down Syndrome. Then, we focused on current experience mapping. We emphasised the first moment when a user’s need occurs and listed out each step that they go through to try and fill their need currently. We included descriptions for each step and highlighted pain points.

Laboratorium Marzeń - Caring for premature babies: mobile app for daily development navigation

After evaluating comparable problems, each participant created a user journey map which started at a discovery point – where the user does not use the app yet but learns about its existence. Along this process, more “How Might We” cards were created.

Laboratorium Marzeń - Caring for premature babies: mobile app for daily development navigation
Laboratorium Marzeń - Caring for premature babies: mobile app for daily development navigation

The next stages consisted of affinity mapping and creating a difficulty matrix of the “How Might We” sticky notes. Important parts of those stages were categorizing the cards and answering the question of “What if our app doesn’t have it, will it still be useful for users?”. This way, we created a list of the most crucial and urgent features.

Laboratorium Marzeń – UX Affinity mapping

The last step before working on the actual prototype was to draw a mock-up of what the user should see at some points of his journey by each participant of the workshop.

Laboratorium Marzeń - Caring for premature babies: mobile app for daily development navigation
Laboratorium Marzeń - Caring for premature babies: mobile app for daily development navigation
Laboratorium Marzeń - Caring for premature babies: mobile app for daily development navigation

Prototyping the solution and getting the users feedback

Based on the conclusions from the interviews and our findings from the UX workshop, we created an interactive prototype of the app. In addition, we asked the interviewed parents to test it and give us their feedback. The response was astonishing. One user kept repeating how amazing the prototype was.

The reaction of the interviewed parents confirmed that our app for Laboratorium Marzeń will change lives of families with premature babies and children who have special needs. Moreover, thanks to the first-hand insights, we could carry out some minor improvements.

More than a regular app design

The founders of Laboratorium Marzeń didn’t have any previous experience with mobile development. Because of that, the role of our UX Designer wasn’t solely limited to the design part. To provide the best service possible, Maciej used his experience in application planning and prioritization as well as in assessment of implementation difficulties and optimizing the costs of feature maintenance.

As a result of our cooperation, Laboratorium Marzeń has gained a clear image of the most important pain points to address. Therefore, they now have a list of functionalities that the first version of the app should include. The final design of the app itself, which we were in charge of creating, is currently in the final stages of the development process.

“We started working on our application with a vision of what needs it should respond to but we had no idea how to go about it. The workshop with Mr. Maciej from Espeo Software was an amazing journey that took us from the initial idea of ​​the application to a real prototype, which exceeded our wildest expectations. Professionalism, creativity, commitment and a focus on the needs of potential users at every stage of the cooperation were the characteristics that we valued the most at Espeo.”

Jolanta Uchman, co-founder of Laboratorium Marzeń

Do you want us to help you with the UX of your mobile app? Use the contact form below and one of our colleagues will come back to you shortly.

Categories
Entrepreneurship Newsroom Software

Looking back at 13 years of Espeo Software

2008 – the year it all began. This is when Sylwia and Paweł Rogowicz, after several years of working in Finland, decided to return to Poland and work as outsourcing partners for a Finnish IT company.

In the beginning, the plan was simple – start a civil partnership and work together for the same employer. However, the knowledge and sympathy for the Finnish market as well as high ambitions made them decide to expand the company with new people, with whom they started creating projects for Polish and foreign entities. At that time, the plan was to hire about 20-40 employees.

Today, Espeo has 65 people with a plan to hire at least several dozen more. Read more to learn about Espeo Software’s history.

Espeo Software History

The beginning: an office in an apartment and two employees

“I remember when we conducted our first job interviews on an old couch in our apartment in Jeżyce (Poznań district). Now such a situation seems comical. I am surprised that the first people trusted us at that time considering the conditions but we did not even have a problem with recruiting.” recalls Paweł Rogowicz.

As the company grew, the team extended and Espeo gained new customers. One of the first major projects was for a company from Warsaw, thanks to which the team increased by another eight people and Espeo temporarily operated in two cities.

“From the very beginning, we had no problem with trusting new employees – we always have great trust in the people who join us. It is very rare for us to have any problems with the teams. At some point, we noticed how important it is to adjust the culture of an employee to the company, and so far it is one of the most important aspects in the recruitment process. Our people are guided by similar values. This makes our team extremely well-coordinated and communicative which is highly appreciated by our clients.”, adds Sylwia Rogowicz.

Espeo Software History

Constant development: new office and the first Finnish employee

As the team expanded, it was a natural step to find a new office. It was located in the heart of Poznań, next to the Old Market Square. The team consisted of 13 people back then.

At that time, Espeo carried out projects for several markets, including Poland, where one of the largest recipients was the Polish Public Administration. These projects helped the company grow and gain a reputation.

In 2015, the first Finnish employee, a Sales Specialist, joined Espeo and the company acquired a Finnish identity. Following that, Sylwia and Paweł decided to focus their activities only on the Finnish market, which Espeo has been doing ever since.

“Finland is a very innovative nation. The companies there are up to date with trends, operating agile, and using the latest technologies. We took over the modern work model from the Finns. I think we were also the first company in Poland to work with Agile methodology.” says Sylwia.

Do you want to know more about working at Espeo and why you should join us? Read this article: 5 best things about working at Espeo (Part 1).
Espeo Software History

Breakthrough moments in Espeo Software’s history

Having been working for Espeo since the beginning (when the initial location of the company was still in Jeżyce district), Tomasz Liberski, our Service Delivery Director, became the first partner of the company.

“Thanks to the decision about starting a cooperation with the first partner, we were able to strengthen the team and expand the company.” recalls Sylwia.

Dominik Zyskowski, a Software Consulting Director, was the second to join the group of partners. As Paweł Rogowicz confirms, it was the shared vision and concern for the company that made Dominik and Tomek partners. After several years of working together, it was the natural order of things.

Espeo Software – a Polish company with a competitive advantage on the Finnish market

What has been distinguishing our company for 13 years? As a Polish company operating for Finnish clients, it is certainly a presence on local markets. Our team communicates with the client in Finnish from the very beginning and conducts the sales process in this language, being able to meet at any time. We also offer the same through local project management while working with the client. We are the only Polish company that can offer such a model on the Finnish market. “Thanks to this, we are able to build a unique relationship with customers for whom we are a “next door partner”, explains Paweł Rogowicz.

We can compete with local companies from Finland thanks to the larger crew and the number of programmers we provide.

As Sylwia and Paweł recall, despite many difficulties they experienced while establishing the company from scratch, these better moments, the trust of partners and gaining new clients determined the many years of success. As they say, the fact that a business is run by a marriage helps to run it through 100% trust in the other person and common concern for the success of the business.

Want to read more about Espeo Software and get to know our customers? Check out our customer stories here.