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Blockchain Finance Financial Services

Ways blockchain is solving the credit gap for SMEs

Small and medium-sized enterprises are the backbone of economies worldwide. They play an essential role in the global economy and social development, with more than 50% of the world’s population working in these enterprises. In the Netherlands, for example, almost 90% of Dutch businesses are SMEs, and they account for 60% of the Dutch economy’s revenue. Blockchain innovation for SMEs is opening up new models of finance.

However, SMEs face a lot of challenges in their operations. In this article, I will review five significant challenges confronting SMEs namely: difficulty in securing loans, and trade finance, cash flow issues, limited alternative financing, and personal identity concerns. We will then discuss some solutions provided by blockchain technology.

Though many people relate blockchain to big companies, the technology also opens new prospects to SMEs in various sectors to solve existing issues and empower them to optimize their operations and create new business models. Until recently, many hindrances caused slower adoption of blockchain and other distributed ledger technologies by SMEs. But that is slowly changing.

Current challenges facing SMEs

Several challenges hinder SMEs despite their status as the lifeblood of world economies. They encounter difficulties in sourcing finances, scaling their businesses, processing payments, and adding other supplementary services that are both necessary to operate and expand.

Bank Loans

Securing a loan to start or expand a business is one of the major problems facing SMEs. More than 30% of SME businesses close in the first three years of operation because of inadequate funding.

Since the banking crisis of 2008, financial institutions are naturally risk-averse, hence their tolerance for SME lending is relatively low. The World Bank report of 2018 estimated that 70% of SMEs are unable to access essential credit. While the global demand for SME credit stands at $2.38 trillion, the truth is, just a portion (about 15%) of businesses actually receive loans from banks.

Trade finance

The second challenge, especially for globally operating SMEs, is access to trade finance. Trade financing, just like many types of credit provision, is a primary ingredient of the success of SMEs, but this ingredient is not always easy to secure. SMEs encounter numerous hurdles in their funding efforts, especially when it comes to accessing traditional finance services.

The industry still relies heavily on paper and uses outdated processes and procedures. Most trade finance operations are, as a result, still time-consuming, bureaucratic, and a bit expensive for most SMEs.

Cash flow

Failure to cash in capital continues to cause adverse impacts to SMEs, creating growth and cash flow problems. In fact, 40% of SMEs reported cash flow challenges in the last two years. Companies need steady cash flows to purchase raw materials, run production processes, pay workers, and cover other business costs. For smaller businesses, a late payment can be the difference between success and failure.

Limited Alternative Financing

Nowadays, SMEs often go for alternative forms of financing to secure capital and sort out cash flow challenges. In the past decade, peer-to-peer lending platforms emerged as an alternative to bank loans. Additionally, crowdfunding has also appeared to fill the gap in the market, though tech startups are the primary targets of crowdfunding. However, SMEs from other industries cannot access alternative financing.

Personal Identity

Personal identity and data management are the main concerns for e-commerce businesses as they rely on centralized platforms to store user data and most of their communications and payments. Such parties are vulnerable to hacking, and fraudsters can steal user data.

Blockchain as a Solution to these Challenges

Blockchain technology can solve SME challenges in the areas of funding and trade finance. So far most uses for blockchain center on finance. It can also transform other inefficient sectors. Safe and secure data transactions and smart contracts may improve their supply chains and improve customer satisfaction by automating their services.

Expansion into new markets

Blockchain can be a way for SMEs that want to venture overseas in their quest for trade finance. Trade finance products are more efficient because of blockchain’s transparency and consensus mechanisms that replace multiple requests of verification and auditing.

A study carried out by the World Economic Forum, and Bain & Company shows that blockchain could play a crucial role in minimizing the global trade finance gap, supporting a trade that otherwise could not happen. The second finding is that the effects could be significant in emerging economies and for SMEs that will embrace the technology beyond developed markets and establishments.

The Asian Development Bank states that currently, the global trade finance gap stands at $1.5 trillion, and project it to increase to $2.4 trillion by 2025. However, findings from another study show that the gap could be condensed by $1 trillion with the effective use of blockchain technology.

Supply chain finance

Blockchain can also solve the issue of tracking supply chain finance. Many businesses are currently creating open account solutions. But, due to the problem of tracing the supply chain system, financing is limited to only a few companies. Since blockchain is more flexible with data compared to existing digital systems, it opens up the prospect of this level of financing.

On a blockchain, both sellers and buyers can access all transactional information in real-time. Each step of the supply chain system is time-stamped and verified by all members, implying that it is accurate and immutable. This extra level of visibility also depicts that parties will enjoy more invoice financing solutions.

Smart contracts

One of the primary aspects of blockchain technology is the ability to provide SMEs with smart contracts that define the terms and conditions of agreements, just like traditional agreements do. Besides, smart contracts automatically implement and enforce all the pre-agreed terms and conditions without the help of third parties. Smart contracts can replace many labor-intensive and costly business operations with cost-effective costs.

The major benefits of blockchain emerge from smart contracts, single digital records for customs clearance. Smart contracts can represent an invoice, or any other financial document, and be utilized as collateral to secure a loan. They can help alleviate credit risk, lower expenses, and eliminate barriers to trade. To avoid the initial development expenses of developing on Ethereum, Espeo blockchain makes it easier to build and launch smart contracts.

Funding

Blockchain can reinvent SME funding. The P2P lending sector, which the traditional banking system has locked outside, can be revived blockchain technology by digitizing what was once a manual process.

Through disintermediation, blockchain technology is useful and faster for SMEs- not only technology companies- to raise funds through equity. The eradication of these obstacles minimizes the requirement for complicated paperwork. Besides, the automated nature of the system eliminates commissions, exclusions, excessive brokerage charges of selling shares, and other overheads.

Identity management

Another field where blockchain could be a gamer changer in the field of online identity verification. Many SMEs carry out their operations online, increasing the demand for enhanced online security. Decentralized identity through blockchain can reduce the threat of identity theft and fraud. These systems bring a more robust and reliable form of identification of people without the need for third parties. Decentralized identity management also has extra benefits, such as the reliability of the verification process and quick operational speeds. In this way, SMEs will speed up their operations and make them more reliable.

Blockchain for SMEs

Several collaborative blockchain companies, like Hyperledger and Ethereum, have mushroomed to raise the adoption of blockchain across various industries and inform SMEs of the technology’s potential.

Their primary objective is to enable businesses to create customized blockchains that solve particular problems instead of letting enterprises solve issues on their own. In the last five years, we have experienced a rise in platform-based platforms focused on SMEs.

We.Trade platform

Nordea has created a blockchain-based platform designed to make it easier for SMEs to trade with other firms in Europe. All Nordea SME customers can access the we.trade platform. Trading is regulated through There is a set of rules meant to secure the process. By enabling more businesses to enjoy more effective access to trade financing and credit across Europe, the Nordea SME customers will expand their activities by reaching out to untapped markets and creating new trading partnerships.

Karma

Karma is a P2P firm that is fully decentralized and designed to give SMEs access to alternative funding. The platform leverage the power of blockchain to enable business clients to invest in any SME. It offers its users a wide range of investment opportunities. For instance, it allows investors to lend to SMEs anywhere all over the world.

Blockchain identity platforms

Already, several blockchain firms are exploiting blockchain’s identity tools. The decentralized and security aspect of blockchain to offer better and more transparent identification features is an excellent way for businesses to identify themselves and access certified data in their e-commerce sites.

Instead of purchasing expensive, centralized server architecture or “paying hefty fees” to firms like Amazon Web Services or Google, SMEs might instead decide to rent custom-sized decentralized hosting space from a blockchain company. Renting brings high data integrity and a more effective cost plan.

Conclusion

It is easy to understand why an increasing number of SMEs are willing to invest more in blockchain technology, just from the potential of blockchain technology. With decentralization and related features like smart contracts, SMEs may expect to experience a total transformation of how they operate.

However, blockchain is still at its infancy stage. The mass adoption of this technology by SMEs has not yet begun, and widespread adoption calls for more time. For blockchain companies to realize this dream, they have to rally SMEs behind this revolutionary technology and drive customers toward blockchain solutions. Mass adoption requires trust.

For SMEs to fully realize the benefits of blockchain, they must begin trusting the process. SME trust will, in turn, prove to the world that there are numerous benefits of using blockchain technology for everything related to business. Considering how blockchain could boost trade by more than $1 trillion in the next decade, according to the World Economic Forum, this may be a call-up to blockchain companies to offer SME-based solutions. 

Reach out to us to find out more about how to use blockchain technology to grow your business.

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Blockchain Financial Services Software

6 blockchain podcasts to get you through quarantine

What better way to get through self-isolation than binge listen to a bunch of blockchain podcasts? For many across the world, quarantine orders are keeping people holed up in their homes — myself included. If anything, it’s giving us all a lot of time to take stock, slow down — and for me at least — catch up on the latest news and opinions from cryptoland.

One of the best ways I learn about blockchain and cryptocurrency is through podcasts. Getting a range of views can offer a valuable glimpse into this rapidly-evolving industry. It’s also a great source of inspiration. Podcasting is a great medium for several reasons, but especially because you can listen in and do something else. Here’s my curated list of essential blockchain (and blockchain adjacent) podcasts to keep you company. 

By the time the virus passes, you’ll hopefully come away with a fresh look at the blockchain sphere from these influential podcasters. While researching this piece, I chose current and active blockchain podcasts as of March 2020. I also picked those that are not overtly promotional and those that strive for clarity. For an industry that claims transparency as a core value, it often isn’t. It can also be difficult to weed through conflicts of interest, but these podcasts come close in my view. Fresh, critical takes are essential as the blockchain industry evolves and these come close in my view. 

If you have others to recommend, let us know in the comments below!

Blockchain podcasts

Blockchain won’t save the world

First on the list is a podcast hosted by Anthony Day, blockchain partner at IBM. This is a great podcast to listen to to get a better understanding of enterprise applications of the technology. Several of the episodes offer a lucid look at network design and digital transformation by way of blockchain. While Day focuses on private, permission blockchains — and especially IBM projects — he does remain fairly neutral and balanced.

One of the underlying themes is that blockchain technology may not be the best technology to apply to a specific business case, and the show has leaders from the industry on to ground the technical talk in real business cases.

On the Brink

I would be remiss to include a podcast on private blockchains and not on public ones as well. On the Brink centers on public blockchains — especially Bitcoin and the implications this technology will have on the world. Matt Walsh and Nic Carter of Castle Island Ventures talk about the philosophy and ethics of public blockchains. The duo interview founders and developers and delve into larger conversations on how public blockchains will shape the future.

Unchained

Laura Shin hosts the unchained podcast, one of the best-known blockchain podcasts out there. Every week, Shin interviews startup founders and blockchain thought leaders. She goes in-depth on topics ranging from blockchain governance to privacy, to larger discussions about blockchain innovation.

Unconfirmed

Like Unchained, Unconfirmed is also hosted by Laura Shin. Unconfirmed, though focuses on news headlines and updates from the blockchain sphere. It’s a great weekly roundup of breaking news and punditry.

The Breakdown 

Host Nathaniel Whittmore streams this daily recap of news and opinion. His themes range from decentralized finance into cryptocurrency and blockchain adjacent topics such as central bank digital currencies. It’s a good barometer for the sentiment in the crypto community and a great place to learn about new topics.

The Bad Crypto Podcast

If you’re more interested in cryptocurrencies, The Bad Crypto Podcast is an approachable show where hosts Joel Comm and Travis Wright chat about blockchain and blockchain adjacent topics. It’s great for beginners and they offer interesting takes on some of the latest news in crypto.

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Entrepreneurship Software

Comparing the cost of internal hire to an outsourced team

Hiring internally or outsourcing your software project is on the minds of businesses everywhere. Now, as the world prepares for tighter budgets and narrow margins, weighing the costs and benefits of outsourced teams is ever more important. I’ve laid out a cost comparison for hiring a U.S.-based software developer versus a counterpart abroad. Long story short, it’s up to 63% cheaper to outsource a software developer compared to hiring one in-house in the United States. Taking all the costs of software development into account — not just salaries — the costs can get very expensive, very quickly.

The total cost of hiring an employee consists of many parts. In this article, I tried to display the most complete picture of the factors that affect the price of hiring an employee and in the end compare it with prices of outsourcing services using the example of Espeo Software. All the figures I use are related to the U.S. market.

In-house development vs. software development outsourcing

Table of contents:

  1. Best-paying cities for software developers
  2. How much does a software developer make?
  3. External recruiting agency
  4. Internal hiring team
  5. Extra costs of an internal hiring
  6. Costs after the developer accepts the offer
  7. Cost of hiring a bad developer
  8. Outsourcing costs example of Espeo Software
  9. Final thoughts on cost of In-House Development vs. Software Development Outsourcing
 

1. Best-paying cities for software developers

Salaries for software developers vary regionally in the U.S. and the highest-paid places center around Silicon Valley in California. Many of the largest employers have headquarters there and recruit developers from across the country and the world. This, of course, inflates the cost to recruit nationally.

American newspaper U.S. News and World Report listed the top cities for software developers by average annual salary for 2018. San Francisco, California comes out on top with Seattle, Washington close behind. The national average salary for software developers is around $103,000 annually.

 

2. How much does a software developer make?

If we break this down further, Americans work an average of around 1,800 hours per year according to a Pew analysis of Labor Department data. That puts hourly rates for software developers in the United States at $71 an hour. For a senior development role, that increases to $81 an hour.

This initially sounded a bit low to me so I decided to double-check the figures I found. I asked our U.S. Director, Andrew Phipps, about his opinion. He estimates that the hourly rate for a senior developer especially with specific and in-demand qualifications such as blockchain development skills should be at least $150 and as much as $225 per hour. What the Pew data fails to show is the cost of  specialist knowledge that’s scarce in the U.S. A more realistic annual salary is upwards of $270,000.

These labor costs can quickly get ahead of you as the competitive market dictates the price to hire internally. Salaries alone are not the only costs, however. Sourcing and recruiting also factor in.

 

3. External recruiting agency

If you have a small company with fewer than 40 people on board it makes more sense to use the services of external recruiting agencies. They usually take between 15-30% success fee of an employee’s annual pay. Let’s take the average 20%.

Let’s make further calculations.

  • Software engineer — 130,000 / 100 x 20% = $26,000
  • Senior software engineer — 148,000 / 100 x 20% = $29,600
  • Specialist senior developer — 271,650 / 100 x 20% = $54,330
 

4. Internal hiring team

If you want to avoid an external recruitment agency, you can hire in-house recruiters instead. The average salary of the HR specialist with all bonuses and commissions is around $70,000 per year.

The mean number of job placements per recruiter is 40. The median number of placements per recruiter is 20. Let’s use 30 placements per year for our calculations.

However, the cost of the time stays the same. The average acceptance rate  for candidate offers is 89%. 30 / 100 * 89% = 26.7

Let’s keep our model simple and say that the HR specialist is busy only with recruiting. So the cost of the time spent on one hire = $70,000 / 26.7 = $2,621. The average cost of publishing the post on job boards is $400.

You should remember that it will be visible for 3-4 months. If you total the cost of time plus the cost to place an add on a job board, it adds up to $3,000 per placement.

 

5. Extra costs of internal hiring

In a Harris survey by Glassdoor, the employer branding cost varied by company size, averaging $129,000. It grows exponentially by company size. Companies with fewer than 500 employees spent $6,300, Companies with 500-3499 spent $81,400 and those with more than 3500 employees spent a whopping $335,900 on average to hire internal teams.

Recruiting technology costs:

In addition to time and salary per HR specialist, they also need to use tools to work and track their results. Here are some of the more common tools HR teams use and how those costs add up. 

  • Video interviewing tools like HireVue and SparkHire. + $3,000 / year
  • Coding assessment tools like Codility and HackerRank. + $6,000 / year
  • Blind hiring software like GapJumpers. + $1800 / year
  • Background check services software like Checkr. + $348 / year
  • Applicant Tracking Systems (ATS) like Workable. + $4,000 / year

Remember that your HR specialists also need to be hired, onboarded, and trained. They also use office space and supplies.

 

6. Costs after the developer accepts the offer

According to a benchmark report from SHRM, the minimum cost of training is an average cost-per-hire of $4,125. But the cost of onboarding a new worker also includes some other factors, such as:

The hours managers spend onboarding new workers plus productivity loss minus the average cost: $10,000 per employee

  • Paper, printing, and office supplies: between $922 and $1,106 per year
  • Training: $1,252 per employee on average per year
  • Tools and software: $1,200-100k on average
  • New office equipment: about $1800 per developer
  • Office space: $6,000 per person per year
Cost of onboarding a new Software developer

Together with the developer’s salary:

  • Software engineer – 130,000 + 19,245 = $149,245
  • Senior software engineer – 148,000 + 19,245 = $167,245
  • Realistic senior developer – 271,650 + 19,245 = $290,895
 

7. Cost of hiring a bad developer

 Taking into account all the costs above, you may still choose someone who’s not a good fit for your team. I’ll get right to the point. The total cost of “bad hire” is upwards of $480,000 according to devskiller.com

Assuming a bad hire’s 8-week tenure:

  • Cost of hiring (recruitment, onboarding) $39,486.50
  • Compensation (cost to employer) $23,311.48
  • Cost of maintenance (office, office supplies) $1,218.46
  • Productivity loss $23,311.39
  • Disruption $398,043.46
 

8. Outsourcing costs example of Espeo Software

You pay 60$ per hour on a time and material model

 

  • It’s the same rate for junior, mid and senior.
  • The more developers you take, the less you pay.
  • Usually, it takes less than two weeks to start the project.
  • You have the flexibility to change the number of developers the project needs.
  • If you don’t like how an exact developer is working, we replace him or her at no cost
  • If the dev who worked on your project is leaving our team, we replace him with no costs
  • You don’t need to care about extra costs, like equipment, tools, training etc.
  • We provide agile project managers.

Let’s calculate the annual salary.

$60 x 1,811 hours = $108,660 

  • ($108,660 / $149,245 x 100) – 100 = 28% cheaper than hiring software engineers in the U.S.
  • ($108,660 / $167,245 x 100) – 100 = 36% cheaper than hiring  senior software engineers in the U.S.
  • ($108,660 / $290,895 x 100) – 100 = 63% cheaper than hiring a realistic senior developer in the U.S.
 

9. Final thoughts on the cost of in-house development vs. software development outsourcing

With all the costs involved in hiring in-house software developers, this model may not be right for every company. As we enter a period of uncertainty, having fixed costs such as in house developers is a risk many CEOs are not willing to take on. Outsourcing meanwhile, offers a more cost-effective way to create and launch your software development project. 

Carefully consider all the costs involved before you hire in-house and weigh the benefits of software outsourcing. I hope my calculations shine some light on the world of software development and make a case for why you should think about hiring an external team.

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Software Technology

Top causes of system downtime and how devops prepare to avert a crisis

These last few weeks have been a challenge for devops teams everywhere. For months everyone watched as the novel Covid-19 coronavirus swept across the world. Governments have called for people to stay home to help stop the spread of the disease. Nobody knew exactly how it would affect business and our everyday lives. Hardly anyone expected a novel virus that has forced us into isolation and many of our routine activities online. This sudden surge in traffic puts a lot of strain on systems and exposes major weaknesses that otherwise would go unnoticed. Ensuring that your systems are ready for unforeseeable events is an essential part of your devops strategy.

From daily meetings to your kids’ school lessons to virtual museum visits traffic is up across the board. Keeping these services up and running effectively is now more important than ever. Perhaps the biggest surge in use is in video conferencing services, remote collaboration tools, streaming services and online payments. Having a plan in place for what to do when a surge in traffic threatens to crash the site is vital to prevent downtime and service disruptions. 

Top causes of system downtime and how devops prepare to avert a crisis

Table of contents:

  1. Reasons of rapid increase in traffic
  2. Latest examples of system downtime
  3. System downtime – what could possibly go wrong?
  4. System downtime – all too common mistakes
  5. Final thoughts on how to avert a system downtime crisis
 

1. Reasons of rapid increase in traffic

As many companies scrambled to figure out how to go fully remote in the face of orders to isolate, many daily activities moved to the network. Some examples include: 

1. Meetings — both for work and personal

Video conferencing and messenger services replace face-to-face meetings.

2. Grocery shopping and eating out

We’re ordering more groceries online and arranging food delivery through couriers.

3. Payments

In Poland, for example, payment providers have increased the no-pin transaction limit to the Polish zloty equivalent of $25.00 to gain 80% of overall payments without touching a pinpad or banknotes. This is very hygienic but threatens to overload the payment system. A lot of shopping has moved to e-commerce sites, straining capacity.

4. Daily news

Demand for the latest updates has increased readership on news sites.

5. Streaming videos

Cinema closures have driven demand for streaming services.

6. Outings

We’re visiting museums and galleries virtually.

7. School

Lessons are going ahead in many parts of the world via e-learning platforms.

Whenever you have a rush of traffic in a short amount of time, it tests whether or not the developers who designed the platforms did their jobs well. If a system crashes under the strain of increased traffic, chances are there wasn’t enough planning and foresight in development.

 

2. Latest examples of system downtime

How do millions of people sitting at home affect the use of network services? One local example happened to an online news portal which announced at first that all schools in Poznań will be closed for two weeks due to quarantine. As the news broke, it ended with website unavailability because resources were too low and the company was unable to react quickly. It was only handling over 13,000 users at the same time — in a city with half a million people. Should it be a barrier for your business?

Another more dramatic case happened last week as the stock trading application Robinhood failed due to a surge in traffic. This failure prevented users from accessing their accounts and selling their stocks as prices fell, leaving many with huge losses. The loss of user trust and credibility — not to mention the drastic losses for users themselves is immense. Here are just a few other scenarios that can happen. 

 

3. System downtime – what could possibly go wrong?

1. An increased number of visits can kill the server

Literally, when the resources of a single machine are running out you can talk about unavailable content. Shared hosting is definitely not a solution here. The best would be to use a cloud service provider such as Amazon Web Services, Microsoft Azure or Google Cloud Platform which has enough resources for a devops team to scale up if needed. Alternatively, you can use a powerful dedicated server in a well-known data center.

2. Poorly designed databases may not withstand a sudden increase in data

Let’s say that the number of orders in the store has increased and with each subsequent order the database responds more slowly.

3. Poorly written code needs a lot of computing power for simple tasks

With increased traffic, costs can rise disproportionately to profits. To avoid this, write tests during development and carry out stress tests before going to production. 

4. Self-hosting instead of using the cloud

Many companies and publishers keep resources on their own. Nowadays, the cloud offers the flexibility to respond to urgent needs. In this model you only pay for what you use, you can start the next server at any time and quench it when the traffic drops. It’s also possible to automate this process. So why not use it?

5. Saving on infrastructure can lead to system failure.

Work on small, cheap resources cannot defend themselves in such a situation. Suppose someone is hosting a website on his own and has a small reserve on bandwidth. Increasing bandwidth is not possible overnight. Instead, use a cloud provider or a data center. 

 

4. System downtime – all too common mistakes

1. No support when the website is on fire

It’s common that companies order a website or e-commerce shop and later just let it run without any devops support. When increased traffic occurs, no one is able to help. At Espeo we offer support for our software in the production environment to not leave you alone in such a case.

2. Old technologies make the product inaccessible

An example would be one of the Polish e-learning platforms that still uses Adobe Flash extensions. Browsers no longer officially support these and the end of life is happening later this year. Now as the schools have been closed, it turned out that using the service exceeds the skills of most young users.

3. Weak security

Today, the standard is to use the HTTPS protocol (using SSL certificates). It provides a secure connection between the user and the provider. No implementation of encrypted transmission may result in users’ rejection. Especially when we deal with payments and providing personal data needed for the order.

On the other hand, sometimes websites are vulnerable to attacks because the code is written using open source solutions that are not updated on time. At Espeo we are putting a lot of effort to keep systems updated. Our services among others consist of scanning of running resources, servers monitoring so we can prevent attacks and keep software stable.

4. “Tests are not needed” sentiment

Many software houses cave to pressure from clients eager to rush a program to production. But it’s a huge mistake to think that you don’t need to test software. Simulating an outage is far easier and cheaper to test for than a system outage. It takes some long-term planning and upfront costs, but it’s much more cost-effective to test for these crises. At Espeo our quality assurance specialists test each project. Depending on the scope our devops team can handle a lot of different tests to prevent problems in the future.

5. Bad architecture

“A Single instance will deal with everything” is a bad concept. Keeping everything in one place will fail sooner or later. The key is to multiply resources and keep the database and website apart from each other. At Espeo advise clients to set environment with load balancers, take advantage of scalability and master-slave database replication.

 

5. Final thoughts on how to avert a system downtime crisis

Long story short, be prepared! Assume the worst scenario and prepare a solution for it before it happens. In Espeo during the development process for our clients, we put a lot of effort to use our experience to design solutions right the first time. 

The biggest part of preparing for a crisis is to make sure you have all the necessary features in place to respond quickly. As the coronavirus has shown us, these very unexpected events can have a huge impact on business and on the software we rely on every day. Making sure it can handle a rapid increase in traffic — and then quickly go back to normal will save you time, money, and reputation.

Want to learn more about devops and testing services? Drop us a line and we’ll get back to you shortly.

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