Case Study
HLB International is a global network of independent advisory and accounting firms, established in 1969. The network comprises member firms in 157 countries, offering services such as audit, accounting, tax, and business advisory. HLB International employs over 46,000 professionals across more than 1,100 offices worldwide. The network’s member firms are deeply rooted in their local communities, providing personalised services, while being interconnected globally to support clients with international needs.
Each member firm functions autonomously, which has led to challenges in managing cross-border referrals. The decentralised approach created inconsistencies in processing, delayed status updates, and made it difficult to maintain a single, transparent source of truth. Without a unified system, the network risked inefficiencies that could affect client trust and operational reliability.
To address these challenges, HLB International recognized the need for a streamlined, technology-driven platform. They aimed to modernize their referral process by integrating a blockchain-based backend into their existing Microsoft SharePoint interface. This innovative solution automates status updates via smart contracts and securely stores all referral data on an immutable ledger.
We began by engaging with HLB International’s stakeholders to thoroughly understand the challenges of coordinating referrals across 157 countries. The objective was clear: enhance transparency and streamline processes without disrupting the established SharePoint interface.
Our team developed a proof of concept by integrating a Hyperledger Fabric–based blockchain backend. Using Java and Docker, we built a robust system that interfaced directly with the existing SharePoint application. This solution leveraged smart contracts to automate status changes, ensuring that data updates occurred seamlessly and reliably.
Following rigorous testing and quality assurance, we successfully deployed the platform within the four-month timeframe. The solution’s impact was immediate, enabling swift access to funds for exporters, and its innovative approach was later recognized with the prestigious 11:FS Award in the Fintech for Good category.
The blockchain solution was incorporated without altering the user experience, and works within the familiar SharePoint interface.
All referral data is now stored immutably on a Hyperledger Fabric network, ensuring a tamper-proof record that boosts trust among HLB’s independent branches.
Automated smart contracts reduce manual tasks, resulting in faster, more reliable status updates and improved overall operational efficiency.
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